Privacy Policy

Backbone is committed to safeguarding the privacy and security of the personal information of its users and customers. This Privacy Policy outlines how we collect, use, process, store, and protect personal data in connection with the use of our website and financial services, including debit card products.

1. Information We Collect
We may collect and process the following categories of information:

• Personal Data: full name, identification number, residential address, email address, and telephone number.
• Financial Information: income details, banking information, and any other data required for the evaluation, approval, and provision of financial products and services.
• Technical and Usage Data: IP address, browser type, device identifiers, pages visited, and user interaction with the website.

2. Purpose of Processing
Personal data may be processed for the following purposes:

• To assess and process applications for debit cards and other financial products.
• To administer, manage, and monitor the products and services provided.
• To verify the identity of users and comply with fraud prevention and anti-money laundering obligations.
• To provide customer support and respond to inquiries.
• To deliver transactional, contractual, and, where permitted, promotional communications.
• To enhance the functionality, security, and user experience of our website and services.

3. Data Protection and Security
Backbone implements appropriate technical, administrative, and physical safeguards designed to protect personal data against unauthorized access, disclosure, alteration, loss, or misuse, in accordance with applicable data protection regulations.

4. Disclosure of Information
Personal data may be disclosed under the following circumstances:

• To authorized service providers and third parties that support our operations, subject to strict confidentiality and data protection obligations.
• To regulatory authorities, governmental entities, or judicial bodies, where disclosure is required by applicable law or legal process.

Under no circumstances will Backbone sell personal data to third parties.

5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:

• Ensure the proper functioning of the website.
• Analyze usage and traffic patterns.
• Customize and improve content and services.

Users may configure their browser settings to refuse cookies; however, this may limit certain functionalities of the website.

6. Data Subject Rights
In accordance with applicable laws, users have the right to:

• Access their personal data.
• Request the rectification, update, or deletion of their personal information, where applicable.
• Object to or request the restriction of processing for specific purposes, including direct marketing.

Requests to exercise these rights may be submitted to: admin@backbone.lat

7. Data Retention
Personal data will be retained only for the period necessary to fulfill the purposes described herein and to comply with applicable legal, regulatory, and contractual obligations.

8. Amendments to This Policy
Backbone reserves the right to amend or update this Privacy Policy at its discretion. Any changes will be published on this website along with the corresponding effective date.

9. Contact Information
For any questions regarding this Privacy Policy or the processing of personal data, please contact us at:

• Email: admin@backbone.lat